What if I have to cancel a visit?

We ask that you give us at least 24 hours notice to give our care providers enough time to adjust their schedules. If cancellations happen within 24 hours, we have to bill for the time because our care providers need to be paid for their time. We want to provide...
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What if my new care provider isn’t a great fit?

It rarely happens, but if it does, we will work tirelessly to re-match you as quickly as possible with someone who is.
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Does Spark have an app?

No, but we’ve streamlined a set of leading-edge applications that collectively make virtually all of our invoicing, documentation, scheduling, contracts and waivers paperless. Our community loves using them for three simple reasons: it’s faster, easier and cheaper than the normal way of doing healthcare administration. We know that digital tech...
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