Thank you for all the amazing work you do. Here are a few important notes to consider before submitting your monthly invoices:
Your hours must match the hours confirmed on When I Work.
If your hours do not match up, please connect with your Community Manager to have them updated and approved on the system before submitting your Monthly Invoice. We unfortunately cannot pay for Invoiced Hours that aren't matched on our system.
Recreation receipts must be sent in for Recreation Expenses after submitting your Invoice for Service. Text message and/or email pictures of your receipts will be accepted. We unfortunately cannot reimburse you for these expenses until have been received and approved.
At this point in time, you need to submit an invoice for every client you have. We understand this can be tedious at times when you have multiple clients but consider this a temporary strain as we work to find a more unified solution. Our wonderful new Website & back end software will take some time for us all to get used to but it already has made many of our processes so much more efficient and easy for our Caregivers to use.
Keep up the great work,
Your Spark* Leadership Team