Nicole Bezan

Director of Case Management


Nicole is a registered Occupational Therapist with the College of Occupational Therapists of Ontario and a member of the Ontario Society of Occupational Therapists. She graduated with an Honours Bachelor of Arts degree in Psychology and subsequently completed her Master of Science in Occupational Therapy at McMaster University. Nicole has worked as an Occupational therapist for the last decade, including direct community clinical care and in management & education. Over the course of her career, she has worked with a variety of populations, including youth, adults, and older adults with neurological disorders, orthopaedic injuries, mental health issues, and complex chronic diseases. In addition to practicing as an Occupational therapist, Nicole has several years’ experience working as a Case Manager on catastrophic files within the automobile sector.

In her current role as COO at Spark, Nicole is responsible for overseeing all care and ensuring the highest quality services. She uses her background in occupational therapy to supervise and manage both the care partner and rehabilitation assistant programs. She also assists with training and education of care providers and is currently developing a caregiver certification program. A believer of always using a client-centered approach, is dedicated to continual learning, and is passionate about teaching and education. In her spare time, Nicole loves to bake, read 📚, and be creative. During the summer, she loves spending time with friends and family at home or at the lake.

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