Olivia Keays

Director of Social Work


Olivia is a Registered Social Worker (MSW, RSW) with a Master of Social Work from Carleton University. With 10 years of experience working with diverse clients, Olivia uses an eclectic, trauma-informed, and anti-oppressive lens to lean into client issues, with focuses such as mental health counselling, case management, sexuality and gender, life transitions, disability supports, harm reduction, client/patient advocacy, social and medical system navigation, motor vehicle accidents under SABS, and complex social work management.

Olivia strives to facilitate a warm, non-judgmental, identity-affirmative, and person-centred space in her work to meet clients where “they’re at” in their healing journey ✨. She maintains hope and unconditional positive regard for all clients, using collaborative, empathetic, and creative solution-focused problem-solving to overcome complex barriers.

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